Operations Monitoring involves the proactive monitoring and management of IT infrastructure, applications, and services to ensure optimal performance, reduce downtime, and troubleshoot issues. It includes the use of software tools, dashboards, and data analysis to track KPIs, monitor process data, and make informed decisions to improve operational efficiency. The goal of operations monitoring is to enhance visibility on all aspects of business operations, facilitating effective communication and decision-making across departments. It plays a crucial role in assessing and maintaining the health and performance of systems, applications, and processes within an organization. Operations monitoring is essential for identifying and addressing potential issues before they impact the business, ultimately leading to improved productivity, customer satisfaction, and overall business success.