Customer success Trends

RamenApps Analysis

Customer Success is the BFF of any company that wants to stay afloat. It's the art and science of creating happy customers-- the kind that keep coming back for more, evangelize, and even forgive you when you mess up. The trends under this category cover a wide range of areas, from onboarding and account management to health, presence, and design. These trends indicate that the focus of customer success extends beyond the sale and into the relationship, the journey, and the expansion. They also imply that technology and data play a crucial role in managing and measuring customer success. So if you want to be successful in business, make sure your customers are too. Or at least, that's what the trends say.

Related tags to Customer success

5 Years

Monthly Searches

Lyra Health

Lyra Health is a leading global provider of innovative mental health benefits for more than 2.5 million global employees and dependents. They offer care for the full spectrum of mental health issues, from stress to severe mental illness, and provide convenient, personalized, effective, and high-quality mental health care services, including evidence-based “blended care” therapy. Lyra Health aims to create a frictionless experience for members, providers, and employers. Lyra serves leading multinational companies, including eBay, Genentech, Uber, and VCA Animal Hospitals, and has expanded its teen behavioral health offerings. They use matching technology and innovative digital solutions to help companies improve access to effective mental health care for their employees. However, some former therapists on Lyra's platform have raised ethical conflicts concerns with the company.

Monthly searches:
22,200
Competition:
LOW

Emburse

Emburse is a company based in San Francisco, CA, that provides expense management and accounts payable automation solutions. It is an alum of Y Combinator and is majority owned by K1, an enterprise software investment firm. Emburse offers a range of solutions, including Emburse cards, which allows users to create plastic and virtual credit cards with built-in spending rules. It also offers Emburse Audit, a service that reviews expense receipts and accounts to prevent spend fraud. Emburse operates globally and is trusted by forward-thinking enterprises around the world. The company humanizes work by empowering business travelers, approvers, and finance teams with innovative technology and data intelligence. Its new CEO, Eric Friedrichsen, has extensive experience in the software industry, having worked for companies like SAP Concur and Adobe's Marketo division.

Monthly searches:
5,400
Competition:
LOW

Accelerating

Team Success

Team Success is often defined by the ability of a group of individuals to work together towards a common goal, leveraging each member's unique skills and talents to achieve success. Successful teams are characterized by mutual respect, open communication, alignment on goals, and collaborative problem-solving. Key factors that contribute to team success include output, collaborative ability, and individual member development. By fostering an environment of trust, support, and effective communication, teams can enhance their performance and achieve their objectives. Ultimately, Team Success is about harnessing the collective power of a group to drive results and create a positive impact.

Monthly searches:
2,400
Competition:
LOW

Customer success Trends

Trending markets, companies, and products